Where's My Order?
We recognise the importance of providing accurate and detailed delivery information, and you can now view your current orders and delivery timeframes through My Account.
- Register or Sign in to My Account
- Select Order History to find and view the status of your order
Unfortunately, unforeseen circumstances can sometimes impact our ability to deliver when we say we will and on these occasions we will contact you with further information.
If your order does not arrive as indicated, please feel free to call 0800 111 333 to speak with our friendly Customer Service team or send us an enquiry and we will investigate immediately.
We recognise the importance of providing accurate and detailed delivery information, and you can now view your current orders and delivery timeframes through My Account.
- Register or Sign in to My Account
- Select Order History to find and view the status of your order
If your order does not arrive as indicated, please call 0800 111 333 to speak with our friendly Customer Service team or send us an enquiry and we will investigate immediately.
Delivery times are based on product availability, truck routes and our customer’s preferred delivery hours.
If you would like to change your scheduled gas delivery date or time please call 0800 111 333 so we can update our records and reschedule to a more suitable time.
Are you looking for a bulk tank refill? We are happy to assist with any gas top-ups you might need.
Complete this form and we will be in contact shortly to confirm your order.
If you’d rather speak with someone direct please call 0800 111 333 to speak with our friendly Customer Service team.